The manager of a 24-hour grocery was faced with a reality of calculations. Some people shopped late at night, but not nearly enough of them to pay the bills.
“I am about to change the hours,” he said. “We will open at 8 a.m. and close at 10 p.m.”
Some of his customers would complain for a short period, he said, then they would adjust to the new hours. Continue reading Thoughts on a new normal